VIP Program Terms & Conditions

Ten Sixteen VIP Loyalty Program Terms & Conditions

These Terms & Conditions (“Terms”) govern participation in the Ten Sixteen VIP Loyalty Program (“Program”). By enrolling or participating, you agree to these Terms.

 

1. Eligibility

  • The Program is open to individuals with a valid Ten Sixteen customer account.
  • Enrollment is automatic after second purchase within 12 months of first purchase.
  • Memberships are personal and non-transferable.

2. Earning & Tier Qualification

  • Tier status is based on net purchases (before taxes, shipping, and returns) made directly through Ten Sixteen.
  • Spend is tracked on a rolling 12-month basis from the date of enrollment.
  • Purchases made with gift cards, store credits, or third-party platforms may not count toward tier qualification.

3. Rewards & Benefits

  • Rewards, benefits, and exclusive offers vary by tier (Insider, Founder’s Circle, Icon).
  • Benefits may include but are not limited to: discounts, shipping perks, early access, and event invitations.
  • All rewards and benefits are promotional in nature, have no cash value, and cannot be exchanged for cash.
  • Discounts cannot be combined with other promotions unless otherwise stated.

4. Shipping & Discounts

  • Complimentary shipping benefits apply only to eligible orders as specified in your tier benefits.
  • Ten Sixteen is not responsible for carrier delays once an order has shipped.
  • Discount codes and offers are valid only for the time period stated.

5. Program Modification & Termination

  • Ten Sixteen reserves the right to change, suspend, or terminate the Program, or any part of it, at any time without prior notice.
  • Benefits may be added, modified, or discontinued at our sole discretion.
  • Misuse of the Program, including fraudulent activity, may result in membership revocation.

6. Membership Termination

  • You may cancel your membership at any time by contacting Ten Sixteen customer service.
  • If your account is inactive for 12 consecutive months, your status will reset to Insider.

7. Privacy & Data Use

  • Participation in the Program is subject to Ten Sixteen‘s Privacy Policy.
  • Information collected will be used to administer the Program, provide benefits, and send exclusive communications.

8. Governing Law

  • These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles.

 

Contact Us

For questions about the Program, please contact us at: Eva@tensixteenboutique.com

 

Meet our Founder

Hi, I’m Eva

Starting Ten Sixteen has been a dream of mine for as long as I can remember. I’ve always loved how the right outfit can completely change the way you feel—bringing out confidence, joy, and a little extra sparkle in everyday life.

When I created this boutique, my heart was set on more than just selling trendy items. I wanted to build a space where women could buy items that they know will last them for years to come. Every piece you’ll find here is handpicked with care, chosen not only for its style but for the way it can make you feel when you wear it.

I’m beyond grateful for your support, and I can’t wait to continue this journey with you.

With love,

Eva